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Improving user rights and experiences of services


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Improving user rights and experiences of services

  • Room 1.41, CTICC 1 Lower Long St Cape Town, WC, 8000 South Africa (map)

Four presentations explore user experiences of health care in low- and middle-income country contexts, and two more macro-focused papers explore similar themes in Canada and ex-USSR countries.


  • Leslie London, Professor, University of Cape Town, South Africa

FHS Participants:

  • Upasona Ghosh, Research Officer, Institute of Health Management, India - The variance in understanding of the health rights of vulnerable groups in the Sundarbans, India